RTHM's intelligence solution is a highly personalized, HIPAA-compliant AI platform that helps you manage complex chronic conditions no matter where you are on your journey. It brings all your important health information into one secure place and offers personalized insights and suggestions around testing and treatment—so you don't have to do all the heavy lifting on your own.

The platform recognizes complex patterns in your health data, performs root cause analyses, proposes evidence-supported hypotheses based on research and emerging clinical insights, and finally, creates a personalized, actionable health roadmap specifically for you.

Print and share the health roadmap with your care team, brainstorm questions to ask before your next appointment with the HIPAA compliant AI chat, see how new research applies to your case in the research corner, see how others like you responded to various treatments and access treatments and testing (coming soon) in the services section.

Once you've signed up for RTHM, you can:

• Share your health history, labs, and symptoms and manage them all in one place
• Get AI-powered insights that reveal patterns
• Get access to a personalized and actionable health roadmap
• (Optional) Connect directly to treatment options through RTHM Medications

Signing up and interacting with the RTHM intelligence platform is free. You can access the world's most knowledgeable AI for complex chronic conditions at no cost. When you decide to level up your care by ordering a medication or lab via RTHM or joining the RTHM Clinic, you will be prompted to pay for the services.

No, RTHM's intelligence solution is not a replacement for your healthcare provider. It is designed to be a complimentary tool that helps you better understand your health conditions and treatment options. You should always consult with your healthcare provider before making changes to your treatment plan. You can pass insights generated by the system along to your current provider and care team so everyone can align on the best next steps for your care.

You can choose to download your health roadmap or specific insights and suggestions and share them with your care team.

Yes, like any AI system, ours has limitations.

RTHM's intelligent platform was purpose-built for complex, multi-system conditions like Long COVID, ME/CFS, POTS, and MCAS. While we've trained it on clinical guidelines, cutting-edge research, and real-world data and pressure-tested it across many patient scenarios, it's still a young technology and not a replacement for human clinical judgment.

You may encounter times when the system's suggestions don't fully capture the nuance of your case, or when it misses something a clinician might catch. That's why we've designed it as an informational tool: it gives you evidence-backed starting points, helps connect dots across your data, and can accelerate decision-making, but it's not perfect and not a replacement for care from a provider.

We're committed to continual improvement. Every interaction helps us learn and refine the system to better serve people navigating complex chronic illness. If you spot something off or unclear, we welcome your feedback.

You can still get value from RTHM's intelligence platform—even with limited information. It is designed to work with whatever data you have available. While the experience improves significantly when the system has access to your health records, labs, and treatment history, it can still generate helpful insights with minimal input.

To enrich your case, you have a few options:

• Consent to record retrieval: You can authorize us to pull your records directly from health information exchanges (HIEs) where available. This is often the fastest way to gather past encounter notes, labs, and diagnostics.
• Manually upload records: If you have older PDFs, lab results, or visit summaries, you can upload them directly.

The more complete your data, the better the system can identify patterns, surface potential root causes, and suggest targeted next steps.

You don't need a perfect starting point. Just bring what you have—and we'll help connect the rest.

Privacy and data security are our top priority. RTHM complies with HIPAA. We do not sell your data to third parties.

All data provided to RTHM is encrypted and securely stored. Your data is only used to power the features of RTHM's intelligence system such as personalized insights and suggestions and to improve the service. You can review our full privacy policy for more details.